Our next major release, scheduled for spring, 2010, will represent a new generation of Servicengine technology. Functional enhancements include new Assignment Management features and an exciting suite of customer self-service functionality. In addition, our software will be upgraded to the latest Microsoft versions, including .NET Framework 3.5 and SQL Server 2008. Our commitment to our product is demonstrated by our ongoing investment to remain current with the evolving world of technology. This commitment insures that we offer our clients the most reliable, performant and secure application.